Refund Policy

Our Commitment

We want you to feel confident and satisfied with every purchase. If something is not right, we are here to help. This Refund Policy explains how returns and refunds work, so you know exactly what to expect.

Return Window

You may return eligible items within 60 days of delivery. We encourage you to inspect your order as soon as it arrives so that any issues can be addressed within this window.

Eligibility for Returns

To be eligible for a return, items should meet the following conditions:

• Unused and in the same condition in which you received them

• In their original packaging, with any included accessories or materials

• Returned within 60 days of delivery

• Accompanied by proof of purchase or order details

Items that are damaged due to misuse, improperly handled, or returned outside the eligible window may not qualify for a refund. We reserve the right to review each return and decline requests that do not meet these conditions.

How to Start a Return

To initiate a return, please contact us through the Contact Us page. Our team will guide you through the process and provide the necessary instructions. Please do not send items back before contacting us, as returns sent without prior contact may experience delays in processing.

When you reach out, please include your order number and a brief description of the reason for your return so we can assist you quickly.

Refund Processing

Once your returned item is received and inspected, we will notify you of the status of your refund.

• Processing Time: Approved refunds are typically completed within 5–10 days after we receive and inspect your returned item.

• Refund Method: Refunds are issued to the original payment method used at checkout.

• Currency: All refunds are processed in USD.

• Shipping Fees: Since all orders ship free, there are no shipping fees to deduct from your refund.

If you have not received your refund within the stated timeframe, please contact us through the Contact Us page and we will look into it promptly.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible through the Contact Us page. Include your order number and, where possible, photos of the issue so we can resolve it quickly. We will work with you to arrange a replacement, correction, or refund as appropriate. In these cases, we will make things right at no additional cost to you.

Orders and Shipping

All items in our store ship free of charge. Orders are processed and shipped within 1–3 days, with delivery typically arriving within 6–12 days. We cover applicable duties and taxes on your behalf, so you will not be asked to pay any additional fees upon delivery. The price you see at checkout is the price you pay.

Exchanges

If you would like to exchange an item, please contact us through the Contact Us page. We will help you find the best solution, whether that means a replacement or a refund, depending on availability and your preference.

Late or Missing Refunds

If you believe your refund is late or missing, please first check your bank account or payment provider, as processing times can vary. If you still have not received your refund within the stated timeframe, please contact us through the Contact Us page with your order details and we will investigate promptly.

Contact Us

If you have any questions about this Refund Policy, your return, or your refund, please reach out to us through the Contact Us page. We read every message and aim to respond as quickly as possible. Your satisfaction matters to us, and we are here to help.